Have you ever visited a McDonalds? Have you shared your views through McDonald’s Customer Satisfaction Survey? Yes, I guess you don’t even have the idea that it exists. But yes, it does. In this article, we will update you on information about survey details and instructions. Read on.
Once you participate in a McDVoice survey by sharing your views and experience, one will be rewarded with coupons or vouchers. The objective of conducting these researches is to know the customer’s satisfaction level. So that the company can improve product quality and service offerings.
McDonald’s Customer Satisfaction Survey @McDVoice.com
The company basically conducts the survey to know customers views and opinions because customers play an important role in the prosperity of the company. The company conducts the survey online on their website. This ensures that customers can appeal and ask for the company to improve themselves in those particular aspects they have complained about.
Details about McDonald’s Customer Satisfaction Survey
- McDonald’s Customer Satisfaction Survey is motorized by Service Management Group.
- One can participate in this survey by visiting its official survey site i.e. at McDVoice.com.
- This survey is conducted to know specific customers satisfaction or dissatisfaction regarding the service (Food, serving, place) provided.
- Only the customers that visited a McDonalds can participate in the survey.
- You need to have a valid bill receipt from McDonald’s to take part in the survey.
- To know the customer’s perspective with respect to food, drinks, serving, cleanliness, and other factors.
- To meet the customer’s expectations and needs. To ensure satisfaction.
- To improve the products and service offerings.
- To alarm the staff and workers in case anything is wrong.
- If there is any negative review, staff members will be warned so that they don’t repeat it again.
- To improve the quality of products and service offerings.
Rules and Regulations
In order to participate in the McDVoice survey, one needs to fulfill the below rules and regulations.
- The bill receipt should be of a recent visit and should be valid.
- The customer participating in the review should be of an age 15 years and above.
- One must be a legal resident of the United States of America or Columbia.
- One must participate in the survey within 30 days of the visit.
- You can only participate in 5 surveys per month. That is a monthly limitation.
Below we have listed the requirements for participating in the McDonald’s Customer Satisfaction Survey.
- Any operating device such as a Mobile phone, Tablet, PC or a Laptop.
- An Internet connection or Wifi connection.
- 26 digit Survey Code present on McDonald’s purchase receipt bill.
- Know anyone language among English and French.
How To Participate In A McDonald’s Survey
Follow the below instructions step by step.
- Open a browser. (Chrome, Edge, Safari or any other browser)
- Visit the official survey site of McDonald’s at McDVoice.com
- Choose the language of your choice. (English and French available)
- To participate in the survey, you need to enter the 26 digit survey code. The survey code will be available on your receipt.
- Press start after entering the survey code.
- Then enter the date and time of your visit.
- Now genuinely answer all the questions that are asked in the website, the questions are basically about your recent experience in McDonald’s.
- Submit your survey.
- Now you will receive a validation code that is to be used to redeem the special offer printed on your receipt. You can use this in your next visit. Make sure you visit before the code expires.
Once you complete your survey, you will receive a validation code. You can win either a $25 coupon or voucher. You may also have an opportunity to win the cash rewards worth $1000. You may get free food and much more prizes as a reward. But make sure you visit McDonald’s again before the code expires. Most of the codes expire within 2 to 3 weeks. And also don’t forget to take the receipt with you while checking in.
Founded in 1940, McDonald’s is an American fast food company, it is operated by Richard and Maurice McDonald, in San Bernardino, California, United States. They started their business as a hamburger stand. The first time a McDonald’s franchise used the Golden Arches logo was in 1953 at a location in Phoenix, Arizona.
McDonald’s is the world’s largest restaurant chain with respect to revenue, serving over 69 million customers daily in over 100 countries across approximately 36,900 outlets. Although McDonald’s is known for its hamburgers, they also sell cheeseburgers, chicken products, french fries, breakfast items, soft drinks, milkshakes, wraps, and desserts.
McDonald’s – Contact Details
In case you have any queries regarding this survey you can contact the McDonald’s customer service team. Hopefully, they will help you out. Below are the details to contact them:
- McDonald’s Customer Service Number: 1800-244-6227
- McDonald’s Corporate Office Address: 2111 McDonald’s Dr., Oak Brook, IL 60523
This article is to address the McDonald’s Customer Satisfaction Survey. Here we have given all the instructions to participate in the survey. Including rules and regulations, requirements and rewards. Hopefully, this article is helpful to you in knowing everything about the McDonald’s Customer Satisfaction Survey. Thank you for reading. Peace.