Have ever used United States Postal Service to deliver your postcards or gifts? Have you shared your views through USPS Customer Experience Survey? Do you know that you can win cash rewards or stamps/first-class stamps by just spending minutes participating in a survey? Yes, I guess you don’t even have the idea that it exists. But yes, it does. In this article, we will update you on information about survey details and instructions. Read on.

Once you participate in a USPS Customer Experience Survey by sharing your views and experience, one will be rewarded with coupons or first class stamps. The objective of conducting these researches is to know the customer’s satisfaction level. So that the company can improve in service.

The USPS Customer Experience Survey

The organization basically conducts the survey to know customers views and opinions because customers play an important role in the prosperity of the organization. The company conducts the survey online on their website. This ensures that customers can appeal and ask for the organization to improve themselves in those particular aspects they have complained about.

Details about USPS Customer Satisfaction Survey

  • USPS Customer Satisfaction Survey is motorized by Service Management Group.
  • One can participate in this survey by visiting its official survey site i.e. at Postalexperience.com/pos
  • This survey is conducted to know specific customers satisfaction or dissatisfaction regarding the service (Food, serving, place) provided.
  • Only the customers that visited a USPS can participate in the survey.
  • You need to have a valid bill receipt from USPS to take part in the survey.


Below we have listed the requirements for participating in The USPS Survey.

  1. Any operating device such as a Mobile phone, Tablet, PC or a Laptop.
  2. An Internet connection or Wifi connection.
  3. The USPS purchase receipt bill.
  4. Know anyone language among English and Spanish.

How To Participate In The USPS Survey

Follow the below instructions step by step.

  • Open a browser. (Chrome, Edge, Safari or any other browser)
  • Visit the official survey site of USPS i.e. at Postalexperience.com/pos

  • Choose the language of your choice. (English and Spanish available)
  • And click on “Next”

  • To participate in the survey, you need to enter the Zip code. It will be available on your receipt.
  • And click on “Next”
  • After that, select the location and date of your visit
  • Now genuinely answer all the questions that are asked in the website, the questions are basically about your experience with USPS.
  • Submit your survey.
  • Now you need to enter your personal details such as name, address, contact number.
  • You may now either win the cash rewards or stamps/first-class stamps.

USPS Rewards

  • Once you complete your survey, you can either win the cash rewards or stamps/first-class stamps.
  • You will receive coupons if you win cash rewards.
  • If you win stamps, you may collect them at your local post office.
  • The coupons will be valid only for a limited time.
  • Don’t forget to carry your receipt while you visit the post office.

About the United States Postal Service

The United States Postal Service (USPS; also known as the Post Office, U.S. Mail, or Postal Service) is an independent agency of the United States federal government responsible for providing postal service in the United States, including its insular areas and associated states. It is one of the few government agencies explicitly authorized by the United States Constitution.   The USPS is the operator of the largest civilian vehicle fleet in the world. It was formed in the year 1971.


This article is to address The United States Postal Service (USPS) Survey. Here we have given all the instructions to participate in the survey. Including rules and regulations, requirements and rewards. Hopefully, this article is helpful to you in knowing everything about The United States Postal Service (USPS) Survey. Thank you for reading. Peace.



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